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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Sit-and-play or push-and-walk with the Stroll ‘n Roll ball play walker from Bright Starts! This 2-in-1 walker toy grows with your child’s development to bring your family years of joy. When used as a floor toy, there are so many activities to capture your baby’s attention. Get ready to have a ball with the interactive elephant trunk ball drop! Baby will practice fine motor skills by dropping balls into the elephant’s trunk, activating lights and sounds. The large easy-to-press piano keys count to 1, 2, 3 with push & play silly sounds and color introduction. Peek-a-boo! Spin the multicolored ball for a fun surprise. Or flip & see hidden safari friends. The movable bead ladder, dial toy and spinning ratchet toy encourage fine motor skills. Dance along to the 70+ songs, sounds and sayings in 3 languages. As baby grows, this sit-and-play toy doubles as a push toy! Practice early walking with more pep in every step. You’ll know your baby is stretching in new ways… they’ll just know they’re having fun! Power the joy with 3 AA batteries (not included).
- The Stroll 'n Roll 2-in-1 design from Bright Starts combines the playfulness of a sit-and-play toy with the adventure of a push-behind walker; get years of joy with this grow-with-me gear
- Drop the 3 included balls into the elephant's trunk and get ready to have a ball; the ball drop activates lights and sounds to encourage baby's fine motor skills
- Includes 7 activities and 70+ songs, sounds and sayings to keep playtime fresh for baby and you; enjoy nursery songs, tropical tunes, animal sounds and piano keys; switch between 3 different languages
- Age appropriate activities: ball drop, bead chaser, twisting ratchet, piano, spinner, flip book, peek-a-boo ball; piano keys count to 1,2,3 and introduce colors and silly sounds
- Easy to clean with damp cloth and mild soap; grows with baby from 6 months to 3 years
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: