Delivery Information
1. Mamas & Papas partners with third party logistic service providers in order to effectuate Product delivery to Users ("Logistic Partners"). Details of the Logistic Partner who will be processing the delivery of the purchased Product(s) will be provided to the User upon the purchased Product(s) being handed over to the Logistic Partner by Mamas & Papas. The User will also be provided with an approximate day of delivery of the purchased Product on the order confirmation page. Mamas & Papas may also effectuate Product delivery to Users on its own without engaging Logistic Partners.
2. While Mamas & Papas aims to provide its services through the Platforms and ensure the delivery of its Products all across LEBANON, currently, Mamas & Papas has a select list of areas where delivery can be undertaken. At the time of placing an order for purchase of Products on the Platforms, Users are required to enter their address details to verify if deliveries can be carried out in their areas. If the area where the User wishes that the purchased Products be delivered is not within Mamas & Papas recognized delivery network, Mamas & Papas will not be able to process the order further.
3. Prior to making payments on the Platforms for the purchase of Products, the User will be prompted to provide a shipping address. While entering shipping address details, the User should ensure to provide correct, complete and accurate information along with sufficient landmarks in order to aid identification of the address. Any failure in delivering the purchased Products arising out of the User’s failure to provide correct, complete and accurate information shall not hold Mamas & Papas liable at any point in time.
4. Orders will be delivered Within 3-4 Business days.
5. A maximum of 3 (three) attempts shall be made to deliver purchased Products to the User. Should the User continue to remain unavailable after 3 (three) attempts, Mamas & Papas reserves the right to cancel the order pertaining to the purchased Products at its sole discretion. While Mamas & Papas shall make reasonable endeavors in ensuring that purchased Products are delivered to its Users in a timely manner, delivery may be delayed due to:
1. logistical issues beyond Mamas & Papas control.
2. unsuitable weather conditions.
3. political disruptions, strikes, employee-lockouts, etc...
4. acts of God such as floods, earthquakes, etc.; and
5. other unforeseen circumstances.
In such events of delay, Mamas & Papas shall make reasonable attempt at proactively intimating the User by writing to the User on his/her registered email account and/or mobile number. Mamas & Papas disclaims all liabilities that may arise on account of its failure to intimate the User of anticipated delays in the delivery of purchased Products on the Platforms. Further, Mamas & Papas shall be under no obligation to compensate the User for any mental agony or any tortuous claim that may otherwise arise on account of a delay in the shipment and delivery or use of the purchased Products.
2. While Mamas & Papas aims to provide its services through the Platforms and ensure the delivery of its Products all across LEBANON, currently, Mamas & Papas has a select list of areas where delivery can be undertaken. At the time of placing an order for purchase of Products on the Platforms, Users are required to enter their address details to verify if deliveries can be carried out in their areas. If the area where the User wishes that the purchased Products be delivered is not within Mamas & Papas recognized delivery network, Mamas & Papas will not be able to process the order further.
3. Prior to making payments on the Platforms for the purchase of Products, the User will be prompted to provide a shipping address. While entering shipping address details, the User should ensure to provide correct, complete and accurate information along with sufficient landmarks in order to aid identification of the address. Any failure in delivering the purchased Products arising out of the User’s failure to provide correct, complete and accurate information shall not hold Mamas & Papas liable at any point in time.
4. Orders will be delivered Within 3-4 Business days.
5. A maximum of 3 (three) attempts shall be made to deliver purchased Products to the User. Should the User continue to remain unavailable after 3 (three) attempts, Mamas & Papas reserves the right to cancel the order pertaining to the purchased Products at its sole discretion. While Mamas & Papas shall make reasonable endeavors in ensuring that purchased Products are delivered to its Users in a timely manner, delivery may be delayed due to:
1. logistical issues beyond Mamas & Papas control.
2. unsuitable weather conditions.
3. political disruptions, strikes, employee-lockouts, etc...
4. acts of God such as floods, earthquakes, etc.; and
5. other unforeseen circumstances.
In such events of delay, Mamas & Papas shall make reasonable attempt at proactively intimating the User by writing to the User on his/her registered email account and/or mobile number. Mamas & Papas disclaims all liabilities that may arise on account of its failure to intimate the User of anticipated delays in the delivery of purchased Products on the Platforms. Further, Mamas & Papas shall be under no obligation to compensate the User for any mental agony or any tortuous claim that may otherwise arise on account of a delay in the shipment and delivery or use of the purchased Products.