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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
International Customs, Duties & Taxes
For all international shipments:
-
Customs fees, duties, import taxes, and any additional border-processing charges are the customer’s responsibility.
-
These fees are not included in the shipping quotation you receive.
-
The amount quoted to you always represents shipping fees only, which exclude any customs-related charges.
-
Customs fees vary by country and are determined by local authorities. Mamas & Papas Lebanon has no control over these costs.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply)
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
The Eau de Toilette Sophie la Girafe is an alcohol-based fragrance specially created for the scented pleasure of both mothers and children, from the age of 3.
A truly floral and soothing fragrance, it evokes the tender and comforting scent of childhood. Its delicate composition blends the luminous softness of orange blossom with the enveloping tenderness of vanilla, creating a gentle, reassuring, and timeless trail.
Designed to be shared, this Eau de Toilette accompanies everyday moments with elegance and lightness, leaving a subtle, warm, and comforting scent on the skin.
A signature fragrance, symbolizing togetherness, that transcends generations and recalls the most precious childhood memories.
This gift set includes the fragrance above together with a plush Sophie la Girafe soft toy — an ideal newborn or baby-shower gift.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
International Customs, Duties & Taxes
For all international shipments:
-
Customs fees, duties, import taxes, and any additional border-processing charges are the customer’s responsibility.
-
These fees are not included in the shipping quotation you receive.
-
The amount quoted to you always represents shipping fees only, which exclude any customs-related charges.
-
Customs fees vary by country and are determined by local authorities. Mamas & Papas Lebanon has no control over these costs.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply)
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Contact Us
At Mamas & Papas Lebanon, we've been helping parents grow their families for over 40 years. With award-winning prams & pushchairs, baby clothing & nursery furniture, as well as expert advice on everything from car seats to cot beds, we've got all the essentials you need to make the most of life with a little one. Free delivery over $100 excludes furniture and large items.


















































