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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Sensory development with a splash of fun! With the Sea Floor Explorers™ 2-in-1 Water Mat Play Gym, excite your baby’s senses and promote curiosity and exploration. With 4 modes perfect for tummy time, lay and play, seated activities, or even highchair time, the gym features 5 sensory toys, a comfortable play surface, and a unique water mat to allow for portable, mess-free aquatic play. One-of-a-kind water mat is removable to allow for water adventures on the floor or a highchair. Detachable toys promote sensory play and discovery with chimes, a baby-safe mirror, sensory activity toy, and more. Soft, comfortable play mat features vibrant colors and high-contrast patterns for visual stimulation. Opus the Octopus and Neptune the Turtle from Baby Einstein edutainment greet baby for play. Gym wipes clean. Dimensions 20.5" x 31.5" x 31.5" #1 Manufacturer of Play Gyms *(*Circana, LLC, Retail Tracking Service, US, Playnests/Playgyms, Dollar Sales, January - December 2024).
- 4 modes – perfect for tummy time, laying or seated play, and high chair use
- Mess-free water mat detaches for sensory discovery on high chairs or floor
- 5 removable toys – bead chaser, baby-safe mirror, sensory disc, plush chime fish, colorful ring – engage baby
- Play surface is soft and comfortable for baby
- Promotes visual stimulation with high-contrast colors
- Features Opus the Octopus from Baby Einstein books and edutainment
- Wipes clean
Price & Details
MSRP:
SKU: 12807-000
Dimensions (in): 20.5" (H) x 31.5" (W) x 31.5" (L)
User Age Range (months): 0 - 36 months
Assembly Required: Yes
Batteries: Not Required
Materials: 90% Polyester, 10% Plastic
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: