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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
International Customs, Duties & Taxes
For all international shipments:
-
Customs fees, duties, import taxes, and any additional border-processing charges are the customer’s responsibility.
-
These fees are not included in the shipping quotation you receive.
-
The amount quoted to you always represents shipping fees only, which exclude any customs-related charges.
-
Customs fees vary by country and are determined by local authorities. Mamas & Papas Lebanon has no control over these costs.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply)
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Find the perfect playlist for naptime with Apollo’s music book insert — just place it in the bouncer to choose from four soothing lullabies. Gentle bounce or vibrate settings mimic mum’s heartbeat to help baby relax and drift off. The spacious, oval-shaped seat has a head hugger pillow for newborn support, while the three-point harness and non-slip feet keep baby secure. A removable toy bar with three interactive toys adds extra entertainment, and simple controls make it easy to use. Enjoy over five minutes of high-quality lullabies to help your little one settle peacefully. Finished in a warm neutral shade, with Duck and Cloud Toys that coordinate perfectly with the rest of the Duckling collection, adding a sweet, stylish touch to your baby’s relaxing space.
Required 3 X C batteries (Not included)
Product Features:
The removable toy bar includes 2 interactive hanging toys
The head hugger pillow provides additional support for newborns
Includes over 5 minutes of high-quality sounds
Spacious oval shaped seat provides comfort for baby
Simple control settings for easy use
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
International Customs, Duties & Taxes
For all international shipments:
-
Customs fees, duties, import taxes, and any additional border-processing charges are the customer’s responsibility.
-
These fees are not included in the shipping quotation you receive.
-
The amount quoted to you always represents shipping fees only, which exclude any customs-related charges.
-
Customs fees vary by country and are determined by local authorities. Mamas & Papas Lebanon has no control over these costs.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply)
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
