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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
International Customs, Duties & Taxes
For all international shipments:
-
Customs fees, duties, import taxes, and any additional border-processing charges are the customer’s responsibility.
-
These fees are not included in the shipping quotation you receive.
-
The amount quoted to you always represents shipping fees only, which exclude any customs-related charges.
-
Customs fees vary by country and are determined by local authorities. Mamas & Papas Lebanon has no control over these costs.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply)
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
- COOLING RELIEF FOR FEVERS & HEADACHES: Frida Baby Cool Pads offer instant, soothing comfort for little ones suffering from fevers or headaches, providing relief without refrigeration or medication.
- LONG-LASTING, EASY-TO-USE GEL PATCHES: Each patch delivers up to 8 hours of cooling, making it ideal for both daytime and overnight use, just peel and stick for mess-free application on the forehead or body.
- CUSTOMIZABLE AND SKIN-SAFE: The gel pads can be easily cut to any size to fit your child’s forehead or other body parts, and the non-toxic, skin-friendly formula is gentle on sensitive skin.
- FLEXIBLE FOR ACTIVE LIFESTYLES: Designed to stay put even as kids move and play, these cooling pads offer on-the-go relief for children who rarely slow down, making them perfect for busy families.
- SAFE TO USE WITH MEDICATION: These cooling patches are safe to use alongside oral medications for comprehensive fever and headache management, giving parents peace of mind during sick days.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
International Customs, Duties & Taxes
For all international shipments:
-
Customs fees, duties, import taxes, and any additional border-processing charges are the customer’s responsibility.
-
These fees are not included in the shipping quotation you receive.
-
The amount quoted to you always represents shipping fees only, which exclude any customs-related charges.
-
Customs fees vary by country and are determined by local authorities. Mamas & Papas Lebanon has no control over these costs.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply)
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Contact Us
At Mamas & Papas Lebanon, we've been helping parents grow their families for over 40 years. With award-winning prams & pushchairs, baby clothing & nursery furniture, as well as expert advice on everything from car seats to cot beds, we've got all the essentials you need to make the most of life with a little one. Free delivery over $100 excludes furniture and large items.
