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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
With the CYBEX Mios seat you can customize your stroller according to your lifestyle. Easy to put on and take off from the Mios Chassis, this uniquely designed seat turns your Mios into a truly personalized piece. An extendable sun canopy with UPF 50+ sun protection protects your child from the sun, while a breathable mesh keeps your baby cool on hot days. With the seat's soft head cushion, padded harness and seat reducer, your baby will be comfortable on all your trips. Features Adjustable legrest - Comfort on the go with the option of three different legrest positions Breathable lining - Breathable mesh fabric cools and prevents heat build-up, perfect for hot summers or trips to the tropics Comfort reducer - Place the padded comfort reducer on the seat for additional softness and warmth on cooler days XXL sun canopy - Extend the XXL sun canopy with UPF50+ protection factor to protect from sun, wind or rain. An openable window lets you check on your child Reversible seat unit - Place the seat forward so your child can see the city, or facing you so they have eye contact. Whatever you choose, assembly is quick and easy One-handed recline and close - Only one hand is needed to recline the seat to one of four positions One-pull harness - Single-pull harness helps you hold your child in the stroller in seconds, with just one hand. The fit is easy and more comfortable for your growing child Fabric covers machine washable at 30º The Conscious Collection uses fabrics created from recycled PET bottles. The bottles are sterilized, crushed, melted and finally woven into thread for use in fabrics Use From birth to approximately 4 years Maximum child weight 22 kg (front-facing or adult-facing) This item is only the seat style pack (fabrics). The structure is sold separately.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: