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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
The premium Dutch brand Nuna creates top-notch products from the best possible materials and in a practical, attractive design. The brand's work to date has brought its products more than 200 awards across categories. If you want to enjoy parenthood with fantastic products that are also used by world-famous personalities, Nuna is the right address for you. SENA crib r A unique crib designed for demanding users who do not want to waste time with the complicated folding and operation of a standard travel crib. You can fold the Sena with a simple movement of the hand. This makes this crib an ideal travel companion. key features:
A single cot can now be easily folded
- one-handed folding
- perfect for home and travel
- you can fold and unfold it in a few seconds
- very compact, stands on its own after folding
- soft, quilted mattress
- The crib's waterproof material withstands the hazards of daily use
- breathable material on the sides
- easy to attach and remove the hanging bed
- Durable aluminum construction that is easy to carry
- The crib stands on eight support points, which increases its stability.
- bag for carrying a folded cot
- Accessories can be purchased: mattress cover, mosquito net
-
Awards:
2015 Prima Baby Award Shortlisted, United Kingdom
2014 Junior Design Award Highly Commended, United Kingdom
2014 Mumiis Best Baby & Toddle Gear Award Silver, United Kingdom
2014 Baby & Me Style Award Highly Recommended, United Kingdom
2014 Prima Baby Award Bronze, United Kingdom
2014 Mother & Baby Award Gold, United Kingdom
2013 Parents A Choisi Award Winner, France
2013 Conso Baby Award Winner, France
2013 Baby and Nursery Trade Awards Shortlisted, United Kingdom
2013 Mother & Baby Magazine Awards Silver, Australia
2012 Mother & Baby Award Shortlisted, United Kingdom
2012 Loved By Parents Silver, United Kingdom
2012 Parents World Best of the Best Award, Singapore
Specifications:
Approved for use: from birth
Total load capacity: 18 kg
Approved according to: EN716
Weight: 10 kg
Manufacturing facility approved according to ISO 14001, ISO 9001 and OHSAS 18001
dimensions: unfolded: 73.5 x 107 x 74.5 cm, folded: 34 x 36.5 x 85.5 cm
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: