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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
MODES
- Suitable from birth to 15 kg, approx 3 years
- Create an instant travel system by pairing with Joie gemm and i-Gemm 3 and i-Snug 2 no adapters needed on the rear seat
- Comfortable forward facing seats allow little ones to watch the world around them
SAFETY
- One-touch braking system engages quickly to secure your pram safely right where you want it
- SoftTouch 5-point harness features plush padded covers and adjusts to 3 heights to fit growing children
COMFORT
- Lie-flat recline in rear seat creates a cosy, ergonomic haven from newborn to toddler
- Multiple recline options keep baby comfortable and adjust smoothly with just one hand
- Adjustable leg rest with cushy calf support lets growing or tired little legs kick back comfortably
- Durable UPF 50+ and water repellent canopy protects baby in any forecast
- All-wheel suspension allows for a smooth ride over rough surfaces
CONVENIENCE
- Ultra lightweight double stroller at just over 11 kg is easy to manoeuvre, lift and store
- Hit the road or pack up in an instant thanks to a fast and intuitive fold and setup
- A convenient carry handle built right into the frame makes it easy to tote this lightweight up the steps or onto public transport
- Freestanding when folded, for easy storage that won’t fall over
- Easily accommodates everything you and baby need to take along with a spacious storage basket
- Sure Lock™ spring lock attachment so you can secure infant seat with just one click
- Stylish front swivel wheels lock to glide easily over rough ground
- Front swivel wheels lock and unlock with the touch of a button so you can adjust quickly to changes in terrain
- Canopies adjust to offer more shelter or privacy and detaches to allow for more sunshine or socializing
- Viewing window on rear sun canopy allows you to check in on your child without disturbing them
- Arm bar secures the curious child who likes to lean forward as you explore, and detaches to allow older kids to easily climb in and out of their stroller
Product weight: 11.24 kg
Open Size: l 120 x w 56.5 x h 115 cm
Folded Size: l 45 x w 56.5 x h 99 cm
twice the load without the bulk
Double the passengers doesn’t mean double the heft – at just over 11 kg, this streamlined tandem stroller is lightweight and effortless to manoeuvre through busy streets or tight spaces. Easy to lift and store even when your hands are full with multiple little ones.

sibling strolls made simple
Create an instant and effortless travel system by clicking your Joie gemm, i-Gemm 3 or i-Snug 2 infant carrier directly into the rear stroller seat. Whether your passengers are teeny or toddler sized, they can ride together comfortably with just the right fit.

conveniently compact
Packing up is easy even with multiple passengers! With one quick push of lever, this double cruiser collapses into a freestanding fold that’s the size of a single stroller - perfect for tucking in small spaces or carrying on public transport.
made for life
Your baby gear should work hard for you every single day. That's why we push our products to the extreme during testing: We want to make sure they're up for any challenge you may face.
super strength materials
We use only high-quality materials in creating your gear: like aero-grade aluminium, super-strength steel and undiluted plastics.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: