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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Babymoov Badabulle Moonlight Comfort Swing; A great cocoon for your baby From birth, you use it when your baby is resting and for awake moments. It is very comfortable thanks to its padded seat and its removable and morphological head cushion. The battery operated swing is adjustable in several positions, has a timer (8/15 or 30 min), and 5 swinging speeds. Whether to put him to sleep, soothe or awaken him, you find the rhythm and the position that best suits your baby To his delight! It plays sweet melodies. You simply select on the side of the swing one of the 12 lullabies and you adjust the volume in the same place. The removable play arch arouses the curiosity of your baby. Product Features The Babymoov Badabulle Moonlight Comfort Swing is a great cocoon for your baby during resting and awake times Features a padded bucket seat with a soft and snug cushion liner; a morphological head cushion to support the shape of the head; 3-point harness to secure your child in the seat 5-swing speed and programmable timer (8, 15 or 30 minutes) to soothe your baby to sleep Plays 12-gentle melodies for baby to enjoy and adjust the volume to suit your baby's sensitivity to sound Adjustable toy bar for baby to reach-out, bat-at and grasp the toys Music unit can be powered using batteries or a power adapter (both not included) Removable seat cover is machine washable Folds for easy storage and transportation Measures 60 cm wide and 70 cm deep Items Inside The Box 1 Babymoov Badabulle Moonlight Comfort Swing Product Specifications Dimension Unfolded: L 70 x W 60 cm Folded: L 40 x W 12 x H 60 cm Recommended Age: Suitable for 0 months older
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: