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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Ergobaby Omni Breeze All Carry Positions Breathable Mesh Baby Carrier Newborn to Toddler with Enhanced Lumbar Support & Airflow (7-45 Lb), Onyx Black
Ergobaby Omni Breeze All Carry Positions Breathable Mesh Baby Carrier with Enhanced Lumbar Support & Airflow brings breathability to the next level. When you’re wearing your baby, the key to comfort is breathability. Rated #1 in Airflow* when tested with comparable carriers, the Omni Breeze uses SoftFlex™ Mesh fabric to maximize airflow, keeping you and your baby comfortable and dry all day. This versatile carrier provides four convenient carry positions (inward, forward, hip & back) and adjusts to ergonomically grow from newborn to toddler (0-48 months; 7-45lbs). Innovative sliders effortlessly allow you to switch baby from inward to forward mode quickly and easily. With padded lumbar support and extra-cushioned crossable shoulder straps, the Omni™ Breeze gives you and your baby ergonomic support in all the right places. Includes incorporated side pockets, a detachable storage pocket as well as a UPF baby hood for sun protection, privacy and easy breastfeeding- this carrier has it all. Ergobaby stands by our products with our Ergo Promise Guarantee. If you find a manufacturing or material defect, Ergobaby will replace your carrier at no charge. *Compared to other leading mesh carriers. Based on NPD data, June 2020.
Ergobaby Omni 360 All-Position Baby Carrier for Newborn to Toddler with Lumbar Support & Cool Air Mesh (7-45 Lb), Pearl Grey
Our all-in-one, newborn ready Omni 360 Cool Air Mesh has all the carry positions plus ultimate ventilation to keep you and baby cooler. Omni 360 grows with baby from week 1 through toddlerhood (Week 1-48 months/7-45 lbs) and offers a perfect fit for all parents.
MAXIMUM COMFORT FOR BABY- With its innovative ergonomic seat that gradually adjusts to your baby, the Ergobaby Omni 360 Cool Air Mesh keeps your baby ergonomically seated in all carry positions (front- inward, front-outward, hip, and back carry). The carrier ensures your baby is always seated in an "M" shape position.
MAXIMUM COMFORT FOR YOU- The lumbar support waist belt has double adjusters for easy tightening ensuring maximum comfort by providing the support you need to prevent lower back pain. The carrier's padded shoulder straps allow for a crisscross option, great for a snug fit or for those who prefer easy buckling on the front
COOL & BREATHABLE- Our Cool Air Mesh collection carriers are made with soft and durable mesh fabric that provides our renowned ergonomic support for baby while allowing for ultimate breathability and airflow EASY TO USE- Easy, one-handed slider adjustment allows you to quickly switch baby to face in or out on the fly
DETACHABLE STORAGE POUCH- A detachable washable storage pouch holds everything you need when you're on the go
HIGHEST SAFETY STANDARD- We hold all of our carriers to higher safety standards than those required by our industry
ADJUSTABLE- The Omni 360 Cool Air Mesh carrier is designed to fit all parents. It easily adjusts to fit different wearers from petite to larger body types.
STRONG, DURABLE, LONG LASTING CARRIER- Can be used for multiple years and multiple babies. All baby safe materials. Carrier is machine washable and retains shape for long-lasting use
BABY HOOD FOR SUN PROTECTION (UPF 50+) & PRIVACY- Provides tailored support for baby's head
HIP HEALTHY- Acknowledged by the International Hip Dysplasia Institute as a hip healthy product
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: