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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
The premium Dutch brand Nuna creates top-notch products from the best possible materials and, moreover, in a practical, attractive design. The brand's work to date has brought its products more than 154 awards across categories. If you want to enjoy parenthood with fantastic products that are also used by world-famous personalities, Nuna is the right address for you.
PIPA icon car seat
A safe and luxurious car seat that meets the strictest current legislation, the i-Size standard.
• i-Size approved - the latest standard introduces much stricter requirements for car seats. One of those that has met them is the Pipa icon.
• side impact protection - special memory foam padding brings even better protection in the event of a side impact.
• maximum comfort - Pipa icon offers the ability to adjust the height of the headrest and inner belts with one movement. A special canopy with ventilation will protect the child in summer weather.
Key features:
• Approved according to ECE R129 (i-Size)
• Improved side protection with memory foam padding
• One-hand height adjustment of the headrest and inner harness in 7 positions
• Removable inner insert to adapt the size to the needs of the growing child
• Integrated all-weather canopy with ventilation and dream drape extension for better shading
• Compatible with Nuna stroller adapters
• Compatible with PIPAFIX base
• Excellent level of comfort for the child in a beautiful design
• The shape of the shell allows for rocking
• 5-point harness
• Ergonomic aluminum handle with comfortable grip
• Removable cover and inner inserts
• Washable cover
• Belt padding
• Excellent rating in the ADAC test 05/2017
Specifications:
Approved use: from 40 to 85 cm, maximum child weight 13 kg
Weight: 5.46 kg
Approved according to: ECE R129
TÜV certification for use in air transport
production facility approved according to ISO 14001, ISO 9001 and OHSAS 18001
dimensions: 67 x 36 x 59 cm
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: