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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Going places comfortably in the safest possible way. Rearward facing. That’s what the NORR is all about.
With a system that easily evolves with them, steel strength technology, and even PLUS test accolades, this car seat goes above & beyond the call of duty of your every day i-Size car seat, making riding 5x safer rearward facing only from birth to four years as easy as In. Spin. Go.
Features :
- Result ""good"" at the child car seat test 5/2019
- Passed the voluntary Swedish PLUS test, known as one of the most stringent industry car seat examinations
- Car seat that meets the i-Size standard by allowing rear facing riding from birth to 4 years
- Ultra resilient, top of the line plastics and steel reinforcement make for a heavy duty, secure shell
- Relaxed riding (no matter the age!) with a seven position recline
- Patented Tailor tech™ memory foam and removable infant head and body inserts offer ultimate side impact security
- All over side impact protection thanks to our smart SIP system featuring eps energy absorbing foam
- Automatic open side impact protection creates an additional safety zone to protect your child. It works with the integrated foam to absorb energy earlier and significantly reduce the force of impact.
- Integrated rebound bar helps minimize rotation during impact
- One-hand, eight position headrest
- No re-thread five point harness
- Convenient harness holders
- Removable infant head and body inserts to grow with baby
- Ventilation panels within the shell create a comfy climate for even the longest of trips
- Integrated ergonomic footrest also assists older children when getting into the seat
- True lock™ base installation technology with nine position ISOFIX anchors for an ultra tight, custom install
- Crumple zone within the stability leg absorbs impact and minimizes force to baby
- Coloured indicators on the stability leg and ISOFIX attachments minimize user error
- High quality fabric twill knit paired with a bamboo blend create a breathable and comfortable environment.
- Additional airy mesh seat cover is included (switches for quick cleaning with just a snap)
- GREENGUARD Gold Certified: Products that have achieved GREENGUARD Gold Certification are scientifically proven to meet some of the world's most rigorous third-party chemical emissions standards, and certified to not contribute to indoor air pollution or chemical exposure
Specifications :
Rear facing only
Child height: 40–105 cm
Birth to 18.5 kg
Complies with European standard: ECE R129
Factory certified ISO 14001 ISO 9001 OHSAS 18001
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: