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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Give baby 3 ways to relax, stretch and play with the Ingenuity Cozy Spot Reversible Duvet Activity Gym - Calla. Featuring a patented, ultra-plush mat for baby’s comfort and a SlimFold wooden toy bar for quick and easy storage, this soft, cozy play space gives baby 3 ways to play and grows with baby from 0 to 36 months. Baby will love the mat’s cloud-like comfort for tummy time, seated play, or lay and play, and parents will love the reversible duvet’s 2 gender neutral print choices that easily match modern decor. When play time’s through, simply lower the wooden toy bar and use the cloud-like mat’s handles to easily fold, store, and carry baby’s favorite play gym wherever your travels take you. 5 detachable toys feature natural materials and engage baby during play: silicone apple toy, plush bear, wooden ring toy, mirror, and a bead rattle. Duvet mat and removable cover are machine washable. Toys and bar wipe clean. Assembled dimensions: 19.3 x 32.3 x 32.3 inches. #1 Manufacturer of Play Gyms *(*Circana, LLC, Retail Tracking Service, US, Playnests/Playgyms, Dollar Sales, January - December 2024).
- The Ingenuity Cozy Spot Reversible Duvet Activity Gym is a best-selling, ultra-plush play mat and toy bar that’s perfect for tummy time, lay and play, or seated play for babies ages 0 to 36 months
- Reversible duvet features 2 neutral prints to match modern décor; patented mat has a cloud-like texture to give baby ultimate comfort as they stretch, play, and relax; a baby registry "must have"
- Patented design; SlimFold wooden toy bar folds easily and quickly; mat features 2, built-in handles to allow parents to fold and hold all elements for easy storage or to take baby’s favorite spot on the go
- Includes tummy time pillow, 5 detachable toys made of natural materials: silicone apple toy, plush bear, wooden ring toy, mirror, and a bead rattle
- Assembled dimensions: 19.3 x 32.3 x 32.3 inches; Duvet and mat are machine washable; Toys and bar wipe clean
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: