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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Fabrics made of bamboo fibres are extremely soft and delicate, and are often comparable to silk. Bamboo is a plant valued for its health and skin soothing properties. It is a renewable, environmentally friendly raw material. It grows very quickly, even up to 1 metre per day, and no pesticides are used for its cultivation. Bamboo has antibacterial properties, so it is resistant to unpleasant smells. Delicate bamboo fibres require the right temperature for washing. Thanks to this, the soft structure of the baby wrap will be preserved.
Our natural and super soft BAMBOO muslin swadle is an essential element in a layette - irreplaceable both in infancy and neonatal period. It can serve many different functions, including a blanket, a towel and a cuddly toy, and in summer - a mosquito net and protection from the sun. Most of all, however, it is used to put the baby to sleep. A baby in a cocoon created by a baby wrap is comfortable and carefree, which guarantees good sleep. The rattle included in the set strengthens the child's sense of security, and its uniform sound will calm and soothe your baby.
Our baby swaddles are made of bamboo fibre. They can be used from the first days of life. They provide the highest comfort of rest and perfectly regulate body temperature during sleep, because they cool a little in summer and warm slightly in winter. Our baby swaddles are the perfect addition to your child's room or pram.
Our baby swaddles are certified by Oeko-Tex Standard 100.
Features:
- Extremely soft and delicate
- Antibacterial
- Breathable
- Hypoallergenic - suitable for sensitive skin
- Odour-resistant
- Perfect as a cover both at home and during walks
- Packed in a stiff cardboard box with a window − a great idea for a gift
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: