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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
All aboard the Pop & Roll Safari Bus Ball Play Toy! Drop, pop, roll, and chase your way through playtime with this jungle-themed Bright Starts ball play toy. Baby won’t stop giggling with so many ways to play and places to put the balls on the bus. Ready to roll? Drop balls in either of the holes on top of the bus or press the orange lever to launch balls into the hole for extra fun. Lights, melodies and tropical sounds reward baby as they load the balls. For crawl and chase fun, roll the bus to make a ball pop out of the elephant’s trunk or open the back to let balls roll out. For more sound-effects, press the sun and monkey buttons for tropical tunes and animal sounds! When playtime is over, easily store balls in the back of the bus. “Try Me” batteries included; swap out for 3 AAA batteries when ready to play at home. Designed for babies aged 6 months and up. To clean, simply wipe with damp cloth and mild soap. Dimensions: 6.9 x 8.4 x 10.9 inches.
- Encourage fine motor skills and catch a giggle with the ball play fun of Bright Starts Pop & Roll Safari Bus; drop or launch balls into the top two holes or pop them from the elephant’s trunk
- 3 balls included, plus lights and 30+ melodies & silly sounds to surprise and delight baby as they load balls; push the sun and monkey buttons for more tropical melodies and animal sounds
- Jungle safari-themed details throughout, including the elephant-shaped bus with ears that baby can move in and out; bright colors and friendly faces capture baby’s attention and bring them joy
- Easily store balls after playtime is done in the back of the bus; easily wipes clean with damp cloth and mild soap; dimensions: 6.9 x 8.4 x 10.9 inches
- Designed for babies aged 6 months and up; includes 3 AAA “try me” batteries (replace batteries upon purchase)
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: