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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Leading Adventure
Take your family adventures further with the award-winning Ocarro, our ultimate all-terrain travel system. With robust comfort for your little one and a compact one-hand fold, the Ocarro pushchair is ideal for taking baby to country parks, down suburban streets or into town.
Ocarro All Terrain Pushchair – Navy Classic
We’ve given our heritage aesthetic a contemporary update, with classic herringbone weaves, a modern slate palette and a sleek gunmetal chassis. With 4-wheel suspension and our largest puncture-proof tyres, you can ensure a safe, smooth, steady ride on any terrain. It’s got a large, padded seat, comfy cushioned chest pads and head-hugging pillow, so your little one will always enjoy a comfy ride – perfect for snoozes on-the-go. And when it comes to packing your Ocarro away in the car or at home, you can quickly fold it using one hand, then store it neatly away thanks to its compact design.
Product Features
- Lie-back seat can be used from birth to support natural sleep
- Baby will stay cool thanks to the ventilated seat
- The padded chest pads and head hugger means a comfy ride for baby
- Shelter your little one with a large extendable hood
- Get a handle height that suits you with the adjustable bar
- Stay safe at night with reflective wheel rims
- Puncture-proof tyres will protect your wheels on any terrain
- Stow away your shopping with a big easy-to-access basket
- Ergonomically-designed chassis can easily tackle kerbs
- Keep your adaptors and rain cover handy with the mesh pockets
Age Suitability: 0-22kg or 4 years whichever comes first
Health & Safety: EN 1888-1&2:2018
Safety Warnings:
- This product is suitable from birth up to 22kgs or 4 years whichever comes first
- This product is not suitable for running or skating
Composition:
- Hood fabric – 100% polyester
- Seat pad – 100% polyester
- Harness – 41% POM (buckle), 59% polyester (webbing)
- Rain cover – 95% PVC, 5% polyester
Care & Maintenance: Wipe clean with a damp cloth
Self-Assembly Required? Part assembled
Dimensions: 101 x 59 x 101cm
Folded Dimensions: 78 x 59 x 40cm
Weight: 13.5kg
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: