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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
The Baby Einstein Ocean Explorers Pop & Explore Stingray Popper Toy helps baby explore music, shapes, numbers, and colors through multi-sensory play. With 6 silicone poppers and touch-activated lights and music, baby will love to press, pop, and discover music, sounds, and early learning skills at home or on the go. 3 modes of play help baby explore sensory skills, cause-and-effect, and more. In Discovery Mode, baby can learn shapes, colors, and numbers in 3 languages – English, French, and Spanish. In Music Mode, a gentle press helps baby activate lights that dance along to 13 classical melodies. In Composer Mode, baby can layer pre-recorded music in 3 instrument voices to create baby’s own song. Poppers promote fine motor skills, while baby-activated lights and music stimulate cause-and-effect learning. Surface wipes clean. Requires 3 AA batteries.
- The Baby Einstein Ocean Explorers Pop & Explore Stingray popper toy engages baby in multi-sensory play through lights, music, and tactile poppers and buttons.
- Includes 6 silicone poppers to promote fine motor skills, as well as 3 buttons that activate lights and music, as well as color, number, and shape names in 3 languages – English, French, and Spanish.
- 3 Modes: Composer Mode allows baby to layer pre-recorded music in 3 instrument voices. Music Mode plays 13 classical melodies. Learn color names, shapes, and numbers in 3 languages in Discovery Mode.
- Wipes clean and features volume control.
- Requires 3 AA batteries. Dimensions are 8.71 inches x 2.35 inches x 10.9 inches.
Price & Details
MSRP: br />SKU: 13148-000
Dimensions (in): 2.35" (H) x 10.9" (W) x 8.71" (L)
User Age Range (months): 6 - 36 months
Assembly Required: No
Batteries: 3 AA Alkaline Batteries Required (For Demo Only)
Materials: 97% Plastic, 3% Metal
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: