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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Time to change a diaper? This Organic Diaper Rash Preventive Cream with organic certification will be your best ally. : it moisturizes the skin by forming a protective film with each change.
The Bio Diaper Rash Preventive Cream has been formulated with zinc oxide, a natural ingredient with protective properties and organic olive oil, rich in omega 6 and 9, known for its nourishing properties. Moisturizes and repairs the skin, relieving redness.
And, good news for moms and dads: it doesn't stain baby's clothes!
More to feel good: this product is eco-developed, its formula is, is made from cane sugar. plant origin and its tube, vegan
Directions for use:
Apply Bio Diaper Rash Preventive Cream after cleaning the baby's bottom.
Step 1: Gently squeeze the tube.
Step 2: Apply the cream to the baby's clean, dry bottom.
Step 3: Time to buy a new diaper!
Composition :
50% of the total ingredients are from organic farming and 99% are ingredients of natural origin.
The remaining 1% is used to ensure the pleasant texture and long-lasting protection for the formula.
The Vegan Organic Diaper Rash Preventive Cream contains:
- Zinc oxide with protective properties;
- Organic olive oil: rich in omega 6 and 9, known for its nutritional properties;
- Organic sunflower oil: moisturizes the skin;
- Organic aloe vera: hydrates and softens the skin.
INC: Aqua (Water) Conolactone, Magnesium Sulfate, Ethyl Linoleate, Sodium Benzoate, Levulinic Acid, Aloe Barbadensis Leaf Juice Powder*, Sodium Levulinate, Calcium Gluconate. *Ingredients from Organic Farming
Capacity:
75ml
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: