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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
During those early months, bouncers are that safe, soothing and comfortable space you can lay your newborn, so that you can continue with the everyday necessities. The Eno bouncer takes baby’s comfort and your ease to the next level.
With a superior foot activated folding action - the best of its kind - two recline positions, anti-nip harness, premium fabrics and cushioning for our signature first-class comfort, and a flat fold for guaranteed storage, Eno is rich in super handy features.
The Bouncer can be used in floor-mode for soothing and comforting or docked onto the Eno highchair for elevated accommodation and integration into family life*. And because its sleek and minimalist aesthetic matches that of our Eno highchair, you can stylishly co-ordinate your family space. Suitable from birth to around 6 months.
Product Features
- One handed fold - frame folds flat by pressing the foot pedal and triggering the recline buttons to reduce the overall footprint for storage.
- Adjustable seat with 2 recline positions allowing the bouncer to be used by babies for varying activities and varying stages of development.
- A soft baby cushion for smaller infants which can be removed as baby grows.
- Anti-nip adjustable harness with anti-nip buckles, in 3-point harness mode when used as a floor bouncer, converting to a 5-point harness when docked to the highchair for elevation.
- Non-slip feet on any floor surface.
- Toy bar included to be used with your little one’s favourite hanging toys (toys sold separately).
- Baby cushion crafted from 100% organic cotton, all machine washable.
- Compatible with Eno highchair. When used together it elevates children under 6 months/9kg which has many benefits; allowing baby to be level with the rest of the family at the table, elevated to sofa height for more comfortable interaction with parents - ideal for post c-section; and baby can be elevated away from large or boisterous pets.*
*Highchair sold separately. Can also be purchased as a complete bundle.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
