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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Carry your precious cargo in comfort. Keep baby close in the ergonomic carrier that makes baby wearing all about hugging, not lugging.
Back comfort support
Lighten the load with a smart and secure strap that distributes weight evenly and adjusts easily for a finetuned fit. With padded and plush shoulder straps, putting your back into it has never felt so comfortable.
Easy on, easy off
Clever magnetic buckles on the shoulder straps allow you to easily put on and adjust the carrier by yourself, no arm twisting or extra set of hands necessary. Babywearing shouldn’t be a puzzle – the Savvy makes it a snap.
Ergonomic M shape
Optimal support lets your little one sit smart in an ergonomic M-shaped position that promotes healthy spine and hip development, certified hip healthy by the hip dysplasia institute.
All Features:
4-in-1 carrying positions offer baby optimal support and a change of scenery all while keeping them close
Careful engineering cradles your infant’s naturally C-shaped spine, hugging them in their favourite fetal position
Lighten the load with a smart and secure strap that distributes weight evenly and adjusts easily for a finetuned fit.
Optimal support lets your little one sit smart in an ergonomic M-shaped position that promotes healthy spine and hip development, certified hip healthy by the hip dysplasia institute.
Easy to take baby in and out
Clever autoclick™ magnetic buckles on the shoulder straps allow you to easily put on and adjust the carrier by yourself
A handy sun hood lets baby take in bright days
Clever windshield keeps chills at bay
Soft but sturdy support cradles little heads so even the tiniest babies can snuggle up securely
Shoulder strap adjustment buckle slides smoothly
Silky mercerized cotton is crafted to be extra soft against delicate baby skin
Cleanup is a snap with a removable absorbent infant bib that pops off
Airy, lightweight fabrics allow baby’s skin to breathe easy
Breathable fabrics
3.5 to 16 kg (approx. 3 years)
Specifications:
Model: V1907AA
Dimension: W 35-76 x L 61-91 cm Waistband: 56-148 cm
Weight: 0.97 kg
Usage: 3.5 to 16kg
Certification: EN 13209-2:2015
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: