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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Designed and developed in-house at Mamas & Papas, our Hampden furniture has a clean, minimalist design that’ll fit into any style of nursery. Thanks to this collection’s neutral colours and crisp, straight lines, it’s a breeze to pair these pieces with your favourite nursery interiors.
Cotbed with Hampden signature clean, minimalist design, in our new shade Pebble Grey, a versatile neutral that pairs just as well with both cooler grey tones and warmer beige interiors. See baby from newborn into toddler years and beyond with this cotbed that converts easily from cot to toddler bed, With 3 adjustable cot base heights to ensure baby is safe as they grow bigger and become more mobile.
Don't forget your mattress: You'll need to buy a separate L140 x W70 x D10cm mattress to use with this cotbed.
Still a little unsure about mattress dimensions and what they all mean? We've created a super handy guide to help you find the perfect mattress for your little one.
Mattress Compatibility: The Cotbed is designed for use with any Mamas & Papas mattress measuring 140 x 70 x 10cm.
Age Suitability: Cot Mode: Birth to 18 Months (Approx).
Toddler Bed Mode: 18 Months to 4 Years.
Health & Safety: Cotbed: BSEN 716 2017 + AC 2019, BS 8509: 2008 + A1: 2011
Safety Warning: Cotbed suitable from birth to 18 months (approx) in cot mode, 18 months to 4 years in bed mode.
Composition: MDF, LVL, Honeycomb Board
Care & Maintenance: Wipe clean with a damp cloth.
Self-Assembly Required?: Yes
Dimensions: Cot Mode: 143.5cm x 78cm x 96xm
Bed Mode: 143.5cm x 78cm x 61.9cm
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: