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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
The PIPA urbn reimagines the future of travel with baby. This one-of-a-kind, ultra-lightweight infant car seat weighs only 3.3 kg* and installs using an advanced, built-in ISOFIX system. This groundbreaking baseless installation feature is integrated into the car seat, allowing for super secure installs** in seconds when moving from car, to taxi, to rideshare and offering a new generation of journeys. It also features a one-handed, quick release from pushchair and vehicle and Nuna’s iconic Dream drape™ for ultimate privacy - so you and baby can navigate life with modern-day ease.
*Without canopy and insert
**Refer to the vehicle fitting list
Use
- Ground-breaking baseless install using the integrated ISOFIX connectors for 2-second installs (refer to instructions for any final adjustments)
- Ultralight for on-the-go at just 3.3 kg (without canopy and insert)
- Compatible with all Nuna pushchairs for the ultimate modern-day travel system
- One-handed vehicle and pushchair release for quick and easy in-and-outs
Safety
- Side Impact Protection (SIP) for ultimate baby safe keeping
- Aeroflex™ foam that is cleverly lightweight and resilient minimizes force transferred to baby by absorbing and diffusing energy
- Set of included ISOFIX latch guides make it easy to locate and install on the lower anchor bars in vehicle
Comfort
- Headrest’s patented Tailor tech™ memory foam provides a comfortable custom fit for baby
- Harness with comfy shoulder and lower buckle covers tightens with one easy pull
- Removable, full-coverage UPF 50+ canopy with two positions, a flip-out eyeshade and XL peek-a-boo window
Premium Details
- Luxe leatherette carry handle for more secure gripping
- The iconic Dream drape™ provides baby with ultimate privacy for those quiet moments
- Headrest and body insert and made of environmentally friendly Merino wool and TENCEL™ branded lyocell fiber blend that is soft, naturally controls moisture, and is environmentally friendly (TENCEL™ is a trademark of Lenzing AG)
- From fabric to foam and beyond, each element is smartly sourced to be both flame resistant and contain no added fire retardant chemicals making it safer for baby
- Machine washable seat fabrics and body insert
Awards and Certifications
- 4-star rating in the ADAC child car seat test 05/2024
- Red Dot Award Winner 2023
- iF Design Award Winner 2023
- European Product Design Award Winner 2023
- TUV aircraft certified to travel everywhere and beyond
- GREENGUARD Gold Certified: Products that have achieved GREENGUARD Gold Certification are scientifically proven to meet some of the world's most rigorous third-party chemical emissions standards, and certified to not contribute to indoor air pollution or chemical exposure
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: