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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
- Free from harmful substances
- Folds flat + convenient to carry
- 3 positions for play, rest + sleep
- Baby can play + rest in this bouncer
- Gently rocked by you or your baby’s movements
- Complies with the EN12790:2009 safety standard
- Natural rocking stimulates your child’s development
- Made from 80% polyester, 16% cotton + 4% elastane
- Fabric seat is easy to remove + is machine washable at 40c
- Rocking helps your baby to train + develop their balance + motor skills
- Approved according to Oeko-Tex Standard 100, Class 1 for baby products
- When your child has learned to sit down without help, you simply turn the fabric seat around + use the bouncer as a comfy children’s chair
The BabyBjorn Bouncer Bliss in Light Grey 3D Jersey is a cosy space for your baby to play and rest in. When baby kicks their legs or waves their arms, the baby bouncer rocks gently. Playing in the baby bouncer also helps your baby develop their motor skills and balance. It can be used from newborn and up to the age of 2 years.
Ergonomic design: The baby bouncer gives good support to your baby’s back, neck and head. The fitted fabric seat distributes your baby’s weight evenly, which is particularly important for newborn babies.
Bouncer (max. 9 kg): Always use the restraint system. Make sure that both buttons are locked. You can adjust between two positions. Stop using the product as a bouncer once your child can sit up without help.
Chair (max. 13 kg): Use as chair when your child can walk and sit on his or her own. In order to convert the product into a chair, all you have to do is turn the fabric around.
Size + Fit:
- Use from newborn (min. 3.5kg) to 2 years (max. 13kg)
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: