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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
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- Rear-wheel Free flex suspension™ and front-wheel progressive suspension technology
- Stands when folded
- A one-piece fuss-free, compact fold no matter which way the seat is facing
- All-season seat keeps baby comfy in winter and unsnaps to mesh in summer
- Removable two-piece seat insert grows with baby
- No-rethread harness for easy adjustments
- Tough, rubber foam-filled tires are ready for any terrain
- One-touch, rear-wheel braking system is strong and responsive
- Easy to flip the seat and switch to bassinet or travel system modes
- Quick release five-point harness for secure strolling
- True-flat recline for newborn comfort
- Five position recline easily adjusts with one hand
- Adjustable calf support with integrated footrest promises a comfortable ride
- Super convenient, automatic quick-click fold lock and trolley function when folded
- Height-adjustable pushbar
- Smart and stately dark matte frame with chrome black wheels
- Luxe leatherette accented pushbar and armbar
- UPF 50+ canopy is water repellent and extendable and features a flip out eyeshade, ventilation panel and window
- Two compartment basket including secret zipper pocket
- Cell phone pocket on seat back
- Removable armbar fits kids of all sizes
- Pairs perfectly with all Nuna PIPA™ series infant car seats
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- Auto-reclining foot that aids in proper installations in vehicles
- European belt path for vehicle belt installations
- Aeroflex™ foam that is cleverly lightweight, resilient, and minimizes force transferred to baby by absorbing and diffusing energy
- Side Impact Protection for ultimate baby safe keeping
- Five-point harness keeps travels secure
- Sky drape™ pulls down smoothly and attaches quietly with magnets
- Full-coverage UPF 50+ canopy is extendable and features a flip-out eyeshade and XL peek-a-boo window
- From fabric to foam and beyond, each element is smartly sourced to be both flame resistant and contain no added fire-retardant chemicals
- Integrated magnetic buckle holders help keep straps out of the way when buckling baby in
- Head support includes a 2-layer soft surround to accommodate smaller babies
- Infant head support and body inserts feature environmentally friendly Merino wool and TENCEL™ *** branded lyocell fiber blend that is soft, naturally controls moisture, and is environmentally friendly
- Machine washable seat fabrics and inserts
- Luxe leatherette carry handle for stylish journeys
- FAA certified for aircraft use
- All installation types are baseless- no base needed
- Not compatible with PIPA™ series base or RELX™ base
- Set of included anchor guides make it easy to locate and install on the lower anchor bars in vehicle
- GREENGUARD Gold Certified: Products that have achieved GREENGUARD Gold Certification are scientifically proven to meet some of the world's most rigorous third-party chemical emissions standards, and certified to not contribute to indoor air pollution or chemical exposure
- *Refer to instructions for any final adjustments **Weight excludes canopy and infant insert ***TENCEL™ is a trademark of Lenzing AG
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: