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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Unisex 2.5 tog dreampod suitable for 0-6months. Made from super-soft cotton that’s gentle on their skin and breathable, to encourage a healthy sleep. Features delicate cloud and rainbow print. Shoulder popper opening and zip opening.
Why we love it
With two openings – a popper opening at the shoulder and additional bottom zip opening - getting them ready for their sleep and changing their nappy mid-snooze is easy.
Good to know
The 2.5 tog weight is perfect for keeping your little one toasty on cooler nights.
Match it up
Coordinates with our Dream Upon A Cloud collection or any contemporary nursery theme
Still a little unsure about tog ratings and what they all mean? We’ve created a super handy guide to help you find the ideal temperature for your little one.
Product Specifications
Age Suitability: Birth to 6 months
Compositions: Main: 100% Cotton Lining: 100% Cotton Filling: 100% Polyester
Care & Maintenance: Machine washable at 40°C and tumble dryable at a low heat
Health & Safety: EN 16781:2018, OEKO-TEX STANDARD 100 Certified
Safety Warnings WARNING! This sleep bag is for use in a cot or crib; WARNING! Do not use if the child's head can pass through the neck opening when fastened for use; WARNING! Ensure that the neck and arm openings are securely fastened; WARNING! Do not use if the child can climb out of the cot; WARNING! Do not use in combination with cot duvet or blanket. Take into account the room temperature and the child's sleepwear. Overheating can endanger the life of your child! WARNING! Stop using sleep bag at the first signs of damage WARNING! KEEP AWAY FROM FIRE
Product Dimensions: W47 x L75cm
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: