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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
International Customs, Duties & Taxes
For all international shipments:
-
Customs fees, duties, import taxes, and any additional border-processing charges are the customer’s responsibility.
-
These fees are not included in the shipping quotation you receive.
-
The amount quoted to you always represents shipping fees only, which exclude any customs-related charges.
-
Customs fees vary by country and are determined by local authorities. Mamas & Papas Lebanon has no control over these costs.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply)
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Our Interactive Superstar Musical Guitar Activity Toy
Let your little one embrace the rock and roll lifestyle with our Mamas & Papas Interactive Superstar Musical Guitar Activity Toy - playing a variety of different sounds.
Musical Strings
Strum along with our Superstar Guitar's musical features. The embroidered strings make noises when pressed. With three song options available, there's lots of music to make.
Interactive Button
The interactive musical toy also features a scat button. Press the button to distort the music and hear fun new sounds.
3D Detail
The bright and glitzy design is part of our interactive To the Point toy collection. It's bold and colourful with a large 3D pom pom detail.
Product Specifications
Suitability: From birth
Dimensions: H:37cm x W:17cm x D: 8 cm approx.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, and LibanPost
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
Tracking numbers will be emailed to you once your order is shipped.
International Customs, Duties & Taxes
For all international shipments:
-
Customs fees, duties, import taxes, and any additional border-processing charges are the customer’s responsibility.
-
These fees are not included in the shipping quotation you receive.
-
The amount quoted to you always represents shipping fees only, which exclude any customs-related charges.
-
Customs fees vary by country and are determined by local authorities. Mamas & Papas Lebanon has no control over these costs.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply)
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
