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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Joie Signature Sprint Isofix car seat
Designed to simplify your outings with baby, the Sprint car seat features retractable Isofix connectors: you can easily secure it in any vehicle, or choose to clip it onto its Encore / lx 2 base by Joie (optional).
Comfortable from birth to 75cm, it features a triple-padded, height-adjustable headrest, a large water-repellent UV50+ canopy and a one-hand-adjustable harness.
Its curved structure cradles baby to soothe him. You can easily adapt the shell to your Joir stroller (list below).
Sprint Joie features :
- Car seat with Isofix connectors
- Colored indicators for easy installation
- Can be installed on the optional Encore rotating base
- XXL UV50+ and water-repellent canopy
- Mesh window at rear
- Tri-Protect headrest: improved shock absorption
- Height-adjustable headrest
- Padded 3-point harness, adjustable with one hand
- Ergonomic, leatherette-covered handle
- Curved structure: soothes and cradles baby
- Premium soft-touch fabrics
- Removable newborn insert
- Easy installation on Joie strollers (adapters not included)
- Compatible with lx 2 base (optional)
- Complies with ECE R129 standard
- Can be used from birth to 13kg (75cm)
Dimensions Auto Isofix shell :
- Weight : 4.7kg
- Dimensions: 63-69.6x44.5x39-58.66cm
Compatible strollers :
- Tourist
- Pact Pro
- Chrome
- Litetrax
- Mytrax Po
- Versatrax
- Alore
- Finiti
- Parcel
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: