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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
The Hauck Sleep N Play Center Travel Cot in Nordic Grey is a compact and practical travel cot that can be used in four different ways. Featuring many accessories, the Sleep N Play allows you to be prepared for any situation. Your child can comfortably sleep and play, or you can easily change your baby’s nappies. Once the travel cot is not in use, you can then easily transport the folded cot wherever you wish, allowing maximum flexibility right from birth.
Suitable from birth, the Hauck Sleep N Play includes a elevated new-born level, so your baby can feel comfortable and also allows you to easily reach your little one during the night. For added practicality, the included changing table, with safety belt, allows you to change your baby’s nappies and easily lay your little one back down in the cot. As your baby grows, the newborn level and changing table can then be easily removed.
The Hauck Sleep N Play can be effortlessly relocated, during the day, using to the two integrated wheels and can be used as a playpen for your little one. As your little one gets older, the side exit on the cot’s end, which can be opened by the outside only, allows your child to independently crawl out and back in again when wanting to relax. By pressing the buttons located in the middle of all four sides, the assembly and folding can be done in the blink of an eye. Then once folded, you can easily store the travel cot and accessories in the carry bag.
Key Features:
- Suitable from birth to 36 months (15kg)
- 4-in-1 travel cot set
- Perfect for families on the go
- Includes an elevated new-born level
- Changing table allows you to quickly change your little one
- Side exit for toddlers
- Integrated wheels for easy transportation between rooms
- Easy assembly and compact fold
Dimensions:
- Folded: 76.5 x 21 x 22 cm
- Built up: 125 x 68.5 x 82 cm
- Lying area:120 x 60 cm
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: