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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Still a little unsure about mattress dimensions and what they all mean? We've created a super handy guide to help you find the perfect mattress for your little one.
Read our mattress buying guide here
Your little one will enjoy peaceful snoozes in our Harwell baby cotbed. It's got 3 adjustable base heights and easily converts into a toddler bed without you having to store any extra pieces - so you won't need to upgrade your furniture when your little one has a growth spurt. And with its two tone finish, it'll look great in any kind of nursery.
Product Features:
- Converts into a toddler bed to last up to around age 4 years.
- 3 adjustable cot base heights to ensure baby is safe as they grow bigger and become more mobile.
Don't forget your mattress: You'll need to buy a separate L140 x W70 x D10cm mattress to use with this cotbed.
Design Insights
Add an elegant touch to your little one's nursery with our Harwell furniture range. With a neutral colour palette, it'll look the part placed in any modern nursery. And because these pieces feature plenty of adjustable storage, our Harwell range can grow and change as your baby does.
The Harwell Range
An elegant furniture range with a distinctive bi-colour design, Harwell Cashmere combines natural wood with soft hushed taupe for an understated and neutral look that sits effortlessly in a modern nursery. The range includes wardrobe, cotbed that converts to toddler bed, and dresser with changing top, each packed with unique and clever design features, that allow you to maximise space in your nursery; genius storage solutions and adaptable elements that allow you to adjust and customise how you use your furniture as your family’s needs change. Sophisticated, refined and embracing two key interior trends - warmer neutral tones and natural wood elements. Harwell Cashmere offers a stunning alternative to white; is unisex and effortlessly neutral; and is genius in its design: all the hallmarks of a truly modern nursery furniture range.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: