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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
No Matter If You Are On Holiday Or On A Visit At Grandma’S And Granddad’S, The Hauck Travel Cot Sleep’N Play Go Plus Is The Ideal Companion For Your Child To Feel Comfy And Cuddled Up Away From Home While Still Being Provided With The Comfort And Safety Of His Or Her Own Bed.
At Home, You Can Use The Cot As A Convenient Second Bed That Offers Not Only The Perfect Place For Your Little One To Take A Nap But Also An Ideal Spot To Play In A Safe And Protected Environment. The Viewing Panel Always Lets You Have An Eye On Your Child And The Exit On The Side Of The Cot Offers Many Opportunities For Your Tiny Human To Crawl In And Out.
Thanks To Two Little Wheels You Can Easily Move The Cot To Another Room. The Hauck Sleep’N Play Go Plus Can Be Set Up And Folded With Only A Few Clicks And Later, If Not Needed, You Can Put It In The Carrying Bag And Store It Even In Tight Spaces. If Folded, You Can Either Carry The Cot Or Else Pull It Like A Trolley.
As An Addition To The Sleep’N Play Go Plus, You Can Also Get The Comfortable Mattress Sleeper And The Matching Fitted Sheet Bed Me (Size 120 X 60 Cm).
Details:
Robust Travel Cot And Second Bed
Exit On The Side
Convenient Wheels
Incl. Folding Mattress And Carrying Bag
Easy To Set Up And Fold
Available Additionally: Second Mattress And Fitted Sheet
Wipeable
Sizes And Weight:
Size Open: 125 X 65,5 X 82 Cm.
Size Folded: 22 X 21 X 76,5 Cm.
Size Of Lying Surface: 117 X 58,5 Cm.
Suitable From Birth Up To 15 Kg.
Weight: 7,3 Kg.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: