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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Cybex Sirona Z i-Size Plus Toddler Car Seat
The Plus edition offers a premium experience, featuring beautiful twill-look fabrics for a more luxurious finish.
Parents who want maximum safety for their child need products that meet their expectations in every way. With the CYBEX Sirona Z i-Size we have set new standards in the area of side- and front-impact protection, merging them into a car seat that outshines all that came before it.
The Sirona Z i-Size is a car seat in the CYBEX Z-Line that can be rotated a full 360°. It offers simple doorside boarding of your child and is easy to switch between rear-facing and forward-facing position. Its 12-step adjustable headrest and 5 reclining positions make this seat extra ergonomic.
Features
• 360° rotation mechanism
• Rearward Facing Car Seat
• Integrated Linear Side-impact Protection
Functions
Rotating mechanism
The innovative 360° rotating mechanism provides a comfortable entry and exit position with less strain on parent´s backs. In addition it makes switching between rearward and forward-facing position easy.
Rear-facing car seat
A rear-facing car seat reduces the risk of injury in a head-on collision by more than 80% when compared to a forward-facing system car seat. Tests show that the force of an impact during a front crash is distributed evenly over a large area. CYBEX recommends rear-facing travel for children up to 105 cm, approx. 4 years.
Integrated Linear Side-impact Protection
The integrated L.S.P. System of the Sirona Z i-Size offers increased safety in the event of a side-impact collision. It reduces the force of a side-impact in combination with the energy-absorbing shell by approximately 25%.
One-hand recline and rotation function
The smart one-hand recline and rotation function makes it easy for parents to adjust the seat while keeping one hand free. For comfortable sleeping and traveling, the Sirona Z i-Size car seat offers 5 reclining positions when rear-facing and 3 reclining positions when forward facing.
Height-adjustable headrest
The adjustable headrest offers 12 positions for a customized adjustment as your child grows.
Energy Reduction Technology (ER-Tech)
The Energy Reduction Technology of the Sirona Z i-Size offers increased safety for your child in the forward-facing position in the event of a head-on collision. The "ER-Tech" reduces the forces on the neck of a child during a front crash by more than 20%, compared to other existing 5-point harness systems.
Two-Click Installation with ISOFIX
A two-click installation with ISOFIX allows for simple installation and guarantees increased safety. In combination with the Base Z the car seat is secured using the car's ISOFIX system and requires no further fastening. An installation indicator also helps to prevent a possible misuse.
Modular System - One Base, Two Car Seats
Stay flexible – as part of the Z-Line Modular System, the Sirona Z i-Size and the Cloud Z i-Size both fit onto the Base Z for a continuously safe ride from birth up to 105 cm, approx. 4 years.
5-Point harness system
Secure your child in the Sirona Z i-Size with ease, thanks to the central 5-point harness system.
Energy absorbing shell
The energy-absorbing shell of the Sirona Z i-Size absorbs the forces of an impact and protectively covers the child.
Belt Holder
The magnetic belt holders make taking your child out of the seat easy.
Specification
• Dimensions: 71.5cm(L) x 43cm(W) x 67cm(H)
• Product Weight: 15kg
• Fabric covers machine washable at 30°
• UN R129/02 i-Size
• HEIGHT: 45 cm - 105 cm
• WEIGHT: Max. 18 kg
• AGE: From birth up to approx. 4 years
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: