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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Bath towels.Bath towels of bamboo cap is indispensable from the first bath. Made from high quality bamboo with a delicate touch of fluffy cotton, perfectly absorbs water. Wrap perfectly absorbs moisture and provides effective protection against external temperature for delicate skin of your baby. Owing to its thermoregulatory gives a feeling of coolness in summer and heating in winter. Bamboo clothing meets the expectations of the most demanding parents who want to have the finest product. This is a very good choice for children with skin problems, as non-woven bamboo has a hypoallergenic properties. For the comfort of the child from the bottom of the cap is lined with an additional layer of material. In addition, clothing is sewn application with animals. Packed in a transparent bag fastened with snaps. Bamboo fibers form a very soft and supple shell comparable with the touch of silk. Bamboo is one of the most valued plants, known for their health benefits and soothing. Renewable resource is environmentally friendly. It grows very quickly, up to 1 meter per day, and for its cultivation is not used pesticides. Bamboo has antibacterial properties, so it is resistant to odors. Because of the delicacy of bamboo fibers it is necessary to maintain the appropriate wash temperature, which determines the integrity of the soft structure. Features: • extremely soft and fluffy • gentle • absorbs 60% more moisture than cotton • thanks to the properties hypoallergenic suitable for sensitive skin • odor-resistant • quick • for the comfort of the baby cap is lined with an extra layer of cotton • hook the cap providing the possibility of suspension of cover, which facilitates its drying Specifications: • material: 70% bamboo, 30% cotton • size: 100 x 100 cm . weight: 0.52 kg.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: