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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
From the #1 Manufacturer of Play Gyms *, the Baby Einstein Zen’s Activity Milestones Plush Gym supports baby’s first year of development through multisensory play and included play guide for parent. With bright colors, textures, and multiple sensory features, baby will love to explore and learn colors, numbers, shapes, and more in this comfortable, milestone-focused play space. A sleek, wooden toy bar features 5 removable toys including colorful rings, shape discs, numbered flashcards, a bead chaser, and a baby-safe mirror. Zen the Zebra prop pillow gives baby extra support during tummy time and features tags for tactile discovery and can detach for on-the-go play. Light-up, take-along color wheel toy teaches colors in 4 languages (English, Spanish, French, and German) and features crinkle sounds, lights, and music. Mat is machine-washable for easy cleaning and toy bar collapses for easy storage and travel. Assembled dimensions: 39.4 x 31.5 x 19.5 inches. 3 AAA batteries (not included). (*Circana, Retail Tracking Service, U.S., Playnests/Playgyms, dollar sales, 12 months ending October)
- The Baby Einstein Zen’s Activity Milestones Plush Gym helps baby reach important milestones from 0-12 months through multisensory exploration and included play guide.
- Ultra-plush mat captivates baby with fabrics featuring high-contrast patterns, bright colors, varying textures, shapes, and numbers.
- 10+ toys & activities support motor skill development and sensory discovery through play with bead chasers, a baby-safe mirror, tummy time pillow, and more.
- Includes detachable toy with lights, music, and sounds to support color learning in 4 languages - English, French, German, & Spanish.
- Zen the Zebra prop pillow provides tummy time support and is a detachable plush friend. Assembled dimensions: 39.4 x 31.5 x 19.5 inches. Requires 3 AAA batteries (not included).
Price & Details
MSRP:
SKU: 16636-000
Dimensions (in): 19.5" (H) x 39.4" (W) x 31.5" (L)
User Age Range (months): 0 - 12 months
Assembly Required: Yes
Batteries: 3 AAA Alkaline Batteries Required (Not Included)
Materials: 50% Fabric, 35% Wood, 15% Plastic
Instructions & Care
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: