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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Lionelo Babyline 9. 1 is an advanced electronic baby monitor with two-way communication that simultaneously transmits the image to a 5-inch screen of the receiver and via an app . This makes it possible to watch the child on multiple screens in many rooms at the same time and to move freely around the house or keep an eye on things from both home and office. The electronic baby monitor has an impressive range - up to 50 meters indoors and even up to 300 meters outdoors for the receiver with a screen and via the app without restrictions!
It records images in Full HD quality. The composition consists of a 360° camera and an intuitive receiver with a 5-inch screen, and is supported by the special Lionelo Smart app with a smart notification system. It informs the parent e.g. when the temperature or humidity in the room falls outside the previously set range, but also reminds of feeding time.
The 360° rotatable camera can be operated remotely , giving you full control over the field of view. If your child decides to move out of the camera's field of view, the camera can automatically follow him . With the built -in motion and sound sensors, childcare becomes easier. Pre-installed lullabies, white noise and soothing sounds help you fall asleep and with the two-way communication it is possible to talk to your child and listen to his sounds.
The device offers a smooth picture and sound without delay . At night and without that extra light, the camera offers good visibility up to 5 meters and the diode on the front of the camera can be switched off which prevents the child from waking up. The battery works up to 8 hours on one charge.
- Full HD camera
- 5 inch screen
- 360° rotating camera, remote controllable.
- Lionelo Smart App
- Very good range (up to 50 m indoors and up to 300 m outdoors) - depending on the type of construction, the devices present, the terrain and weather conditions, etc.
- Range via the app: unlimited (internet required)
- Intelligent notification system to monitor changes in temperature and humidity in the room.
- Night visibility up to 5 m
- Pre-installed lullabies, white noise and nature sounds
- Two-way communication: you can listen to the baby from a distance and also talk to him or her.
- Possible to view simultaneously on screen and on multiple devices via the app.
- Operating time up to 8 hours on a single charge of the receiver battery
Simultaneously send the image to the recipient and via the app.
The device allows simultaneous display of the image on the receiver screen and via the app . This allows you to keep an eye on the child from different devices and rooms, making it much easier to move around the house.
Impressive offer
The app allows you to observe the child from anywhere in the world , all you need is access to the internet. The range of the receiver is up to 50 meters indoors and up to 300 meters outdoors , depending on the type of construction, available devices, terrain and weather conditions, etc. With the 2.6 meter long cables it is easy to use the receiver while charging and it is also possible to mount the camera in the desired location.
Full HD camera
The camera records the image in Full HD resolution. It is also possible to record images of this quality on an SD card.
Baby tracking; motion and sound sensors
Does the child want to leave the camera's field of view? The camera can follow him automatically! Simply select that function in the app. The system also automatically responds to movement and sound in the child's environment, activating the receiver's screen or sending notifications via the app. This way, the parent always knows when something is going on.
Soothing sounds and lullabies
The device supports calming the child. The pre-installed lullabies, white noise or nature sounds help to calm the child .
Two-way speech
The way-of-way communication function makes it possible not only to listen to the child, but also to talk to the child without delay . The child calms down faster when he can hear familiar voices.
Baby food alarms and reminders
The baby monitor informs the parent of changes in temperature or humidity in the room if they exceed the preset values. It reminds them to feed, which facilitates daily care.
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: