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Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out:
Product Description
Tempo 3-in-1 Rocker/Bouncer
Soothe. Bond. Play.
Through its unique shape it performs 3 movement functions: a reclined rocker, for a soothing rhythmic motion; a fixed bouncer, for your little one to enjoy self-bouncing; and an inclined bouncer, for self-bouncing at an incline, so you have the option to choose the type of support and whether you want to calm, amuse or play with your little one, every time you use Tempo.
Suitable from newborn until around 6 months, Tempo is a safe, secure place to seat your baby before they're able to sit upright; a comfortable, supportive alternative to holding them; and somewhere they can be soothed, entertained or interacted with, depending on what you need. The detachable toy bar moves easily up and down allowing you to smoothly get baby in and out. The bar comes with 2 sensory development toys for added entertainment. And you can have peace of mind that your baby is comfy and secure, thanks to Tempo's soft yet supportive seat, nip-proof 3-point harness and protective head hugger pillow.
Designed to make parents' lives easier Tempo is lightweight enough to move easily when not in use; its seat fabric is fully removable and machine washable; and it even features a handy pocket, ideal for storing small items, such as muslins, wipes and small toys safely away from baby's reach. And of course, we've considered how Tempo will look in your home.
Minimalistic, sleek and available in 3 on-trend shades, Sand, Blush and Ivy, we've made sure it fits effortlessly and sits stylishly in any room of a contemporary home.
Blush: A muted pink that makes a subtle yet definite style statement.
Product features:
- Unique shaped frame enhances rocking and bouncing for baby and allows easy, comfortable interaction for parents.
- Rocker function provides soothing rhythmic motion for baby.
- Low and high bounce functions allow for self-bouncing, providing enjoyable movement in response to baby's own moves.
- The high bouncer positions baby more upright, for enhanced visibility and interaction.
- Magnetic toy bar is easily adjustable and fully removable for easy access and more interaction. Includes 2 sensory development toys, for entertainment and baby's development.
- Nip-proof 3-point harness for optimum safety and comfort.
- Handy storage pocket ideal for storing small items safely away from baby's reach.
- Soft supportive seat is comfortable for baby whilst promoting good posture.
- Adjustable head hugger provides comfort and protection for newborns.
- Tool free assembly for speedy, simple construction.
- Seat cover is fully removable and machine washable.
Age suitability: 0 - 6 months
Self assembly required? Yes
Safety: Do not use the reclined cradle once your child can sit unaided. This reclined cradle is not intended for prolonged periods of sleeping.
Standards UK/EU: EN12790
Care & maintenance: Check washcare label
Dimensions: H50 x W46 x L74cm
Shipping Policy
Shipping Coverage
Mamas & Papas Lebanon offers domestic and international delivery using trusted third-party carriers including Aramex, DHL, LibanPost, and USPS (for the USA).
Shipping & Fulfillment Timeline
- Orders are dispatched within 1–3 business days.
- Lebanon: 1–3 business days
- GCC & Middle East: 3–7 business days
- USA & International: 5–12 business days
Tracking numbers will be emailed to you once your order is shipped.
Carrier Responsibility & Delivery Confirmation
We ship using third-party logistics partners (e.g. USPS, Aramex, DHL). Once your order is marked as “Delivered” by the carrier, the shipment is considered complete.
Please note:
- We do not control local delivery routes or postal facility assignments.
- For example, USPS may deliver to ZIP code 92618 from its 92619 office — this is standard practice and beyond our control.
- If your tracking shows "Delivered" and the item was not received, please contact your local carrier to initiate a delivery inquiry.
Risk Transfer & Shipping Policy
Once an order is handed over to the shipping carrier and scanned into their system:
- Risk of loss or delay transfers to the customer.
- Mamas & Papas is not liable for carrier-related delays or local delivery disputes.
- We will assist you in opening claims or locating packages through official channels.
Undelivered or Returned Packages
If a shipment is returned due to:
- Incorrect or incomplete address
- Failed delivery attempts
- Refusal to accept the package
We will offer:
- Reshipping (shipping fees apply), or
- Refund minus original shipping costs if eligible
Signature on Delivery
For high-value or international shipments, a signature may be required upon delivery depending on destination and carrier policy.
Need Help?
For any delivery-related questions, feel free to reach out: